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Learn How to Reduce Churn & Grow Revenue

Proven strategies, insights, and best practices for building a resilient SaaS business that keeps customers happy and payments flowing.

Exit surveys

churn prevention

SaaS Churn Prevention: The Power of Exit Surveys

Uncover the power of exit surveys. Learn how to gather valuable feedback from canceling customers to identify pain points and prevent future churn.

Why Customer Loyalty is Your Top SaaS Growth Hack

Discover why building customer loyalty is the most effective and sustainable way to fuel growth, increase referrals, and boost revenue for your SaaS company.

Decoding Your Churn Report: Beyond the Basic Numbers

Go beyond surface-level metrics. Learn how to analyze your churn report to uncover the real reasons customers are leaving and take action to improve retention.

Subscription Billing 101: A Guide to Reducing Churn

Learn how optimizing your subscription billing process can significantly reduce churn and boost customer retention for your SaaS business.

The Silent Killer of LTV: How Payment Delinquency is Eroding Your Business's Most Valuable Asset

Every business leader knows Customer Lifetime Value (LTV) is vital for growth and is impacted by payment delinquency. Payment delinquency can impact your LTV, leading to hidden costs and accidental customer churn. Discover how this often-overlooked issue is eroding your profits and learn the proactive strategies to stop the leak and protect your most valuable asset.

Are Your Customer Support Tickets Flooded by Billing Issues? The Hidden Operational Burden

Stop your support team from drowning in billing inquiries! Discover how payment failures create a hidden operational burden and learn strategies to free up your agents and improve customer experience.

5 Essential Features Every SaaS Dunning Solution Must Have

Failed payments is a silent cause of churn. Discover the 5 essential features every B2B SaaS dunning solution must have to effectively recover lost revenue, reduce involuntary churn, and keep your customer relationships healthy. From intelligent retries to personalized communication, learn what truly makes a difference.

July 29, 2025

4 min read

Credit card expiration

payment failure

Credit Card Expirations: A Silent Threat to Your Recurring Revenue Stream

Discover how overlooked credit card expirations quietly impact your SaaS recurring revenue. Learn to prevent this leading cause of involuntary churn and secure your growth.

HeySummit's Lost Revenue Problem: How ChurnDog Helped

Discover how HeySummit partnered with ChurnDog to recover lost revenue and gain deep customer insights to boost retention.

Optimizing Your Stripe Payment Retry Logic: Strategies for Higher Recovery Rates

Boost your SaaS revenue by mastering Stripe payment retry logic. Discover intelligent dunning strategies to maximize recovery rates and significantly reduce involuntary churn from failed payments.

July 22, 2025

6 min read

Is Your Stripe Integration Leaking Revenue? Common Payment Failure Reasons for SaaS

Stripe payment failure

payment decline reasons

Is Your Stripe Integration Leaking Revenue? Common Payment Failure Reasons for SaaS

Is your SaaS losing money to invisible payment issues? Discover common Stripe payment failure reasons and expert tips to stop revenue leaks before they start.

ChurnDog vs. Stripe's Native Dunning: Elevating Your SaaS Revenue Recovery

This article directly compares ChurnDog's advanced dunning to Stripe's native features, revealing why specialized solutions are vital for SaaS companies to maximize revenue recovery, reduce involuntary churn, and significantly boost MRR.

Automated Dunning vs. Manual Payment Recovery: Which is Right for Your SaaS?

Struggling with failed payments and customer churn? This article dives deep into the two primary strategies for payment recovery in SaaS: automated dunning software vs. manual dunning processes. We compare the pros and cons, cost implications, and scalability of each approach to help your SaaS decide which payment recovery solution is best for minimizing involuntary churn and maximizing revenue retention.

Understanding Involuntary Churn: Your Silent Revenue Killer

Involuntary churn is a silent killer for SaaS businesses, eroding revenue without warning. Learn how to identify the causes of involuntary churn, such as payment failures, and implement effective dunning management strategies to reduce churn and protect your recurring revenue.

What is SaaS Churn Rate? A Beginner's Guide for Founders

Don't let silent churn erode your SaaS revenue. This guide for founders defines churn rate, shows you how to calculate it, and reveals the critical difference between voluntary and involuntary customer loss.

June 9, 2025

5 min read

The Ultimate Guide To Recovering Lost SaaS Revenue From Failed Payments

SaaS Recovery Recovery

Failed Payment SaaS

The Ultimate Guide To Recovering Lost SaaS Revenue From Failed Payments

Failed payments impact SaaS revenue and lead to churn. Discover how to effectively recover lost SaaS revenue from failed payments with automated strategies and proactive churn prevention techniques.

June 3, 2025

5 min read